Nutrisystem

Policies & Plans


The biggest issue would probably be the calorie count of your shake vs. There is a ton of variety, the meals are quick and easy to make, and they even have frozen options that take the quality up another notch. The food is actually pretty good. So far this is the very best diet I have tried. We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues.

About This Item


Nutrisystem owes the success of its weight loss diet program to a simple formula that has helped millions of people lose weight already. All its meals are built on the foundation of three strong pillars: Portion Control means that the expert team calculates the perfect calorie count for you, allowing you to enjoy tasty food in reasonable portions. Through Balanced Nutrition, Nutrisystem ensures that all your meals are perfectly nutritionally balanced, so you can stay strong and satisfied throughout the day.

Finally, Frequent Meals means that you are encouraged to eat up to six times per day, which helps you fight off hunger. In order to help you choose the best meal plan for you, Nutrisystem provides a free diet analysis and plan recommendations, primarily based on your BMI Body Mass Index. All plans come in two variations — for women and for men. Furthermore, each plan allows you to decide whether you want to get the Favorites Pack — pre-selected meals — or Custom Menu — you handpick the meals.

We will explore the plans in greater detail in the Meals And Recipes section of this Nutrisystem review. In addition to meal plans, Nutrisystem offers a diverse a la carte menu. With a la carte ordering, you can freely choose the meals in your order, get as much food as you need, and order as frequently as you want. If you have any questions before or after placing your order, you can contact the company through its customer service or live chat, which is available from 8am to 11pm EST.

It is important to note that Nutrisystem allows you to easily modify, pause or cancel your subscription. You just need to make the changes to your subscription before 6 pm EST on the day before your next auto-delivery ship date. In order to cancel your subscription, you need to get in touch with the company via phone.

What makes Nutrisystem one of the best weight loss meal delivery services is its unique weight loss philosophy that has already helped millions of dieters of all shapes and sizes reach their weight goals. The program is designed to help you get in the best shape of your life, regardless of your potential dietary requirements and restrictions and how many pounds your need or want to shed. However, there are three major problems with these types of regimes.

First, if you are starving, you are not happy. Second, if you lose weight by starving, the yo-yo effect is inevitable. Third, highly restrictive diets are bad for your health.

Nutrisystem is the complete opposite of starvation diets. It allows you to eat 5 or 6 times a day and never feel hungry. If you are not hungry all the time, you do not feel like you are dieting at all and it is easier to stick to the regime and get in the desired shape.

Plus, all the meals are healthy and balanced, so you can improve your overall health and well-being while shedding pounds. They are rich in protein and fiber and contain low-glycemic carbs, which help keep your blood sugar in balance and reduce those nasty cravings.

However, Nutrisystem provides more than just meals. Along with your regular deliveries of tasty food, you get handy grocery guides that help you eat properly outside the program, plenty of extra information that can help you better understand the weight loss programs, and expert guidance from counselors and dietitians, as well as helpful tools and trackers.

While researching for this Nutrisystem review, we were happy to see that the company has an excellent referral program. That said, I would definitely suggest using the Nutrisystem counseling service for full clarification, though — especially for questions 2 and 3.

Best of luck if you decide to try the full program! I wanted to say that this article is nicely written and included almost all the vital info I needed. Thanks for the review.

I second your recommendation for Nutrisystem. Their service helped me significantly a few years ago. Hoping for the same results! Hi Maria — thanks for commenting! Hope it goes well again if you decide to give it another try.

Have you found that Nutrisystem is a good way for keeping the weight off over the long term? How long do you really have to be on Nutrisystem before you starting seeing results? Just finished month 1 and lost about 9 pounds! This post could not be written any better! Reading this post reminds me of my good old room mate! He was always trying new weight loss products. I will forward this page to him. Fairly certain he will have a good read. Thank you for sharing!

I just read this well written post. I have a handicapped daughter who has gained so much weight. We have tried everything with very little success. After taking to her doctors we decided to give NS a try. She started the program on February 16, She is loving the food and the program. She has already dropped three pounds. Her beginning weight was So she has a long way to go. But the support and your post will definitely help her obtain her goals for healthier lifestyle. We will keep you informed on her progress.

Thank you so much. Hi Shirley — What an inspirational story — really hoping she has success! Thanks for keeping us posted, and wishing your daughter all the best. I suppose its ok to use some of your ideas!! I have been on Nutrisystem for about 5 weeks now. I lost 15 pounds the first month and have been following it to a T. The food tastes fine and it is very easy to just grab something pop it in the microwave if necessary and go. I have been using My Fitness Pal to track my food and am eating about calories a day.

The first week was really tough and I had a hard time, but I stuck to it. Now I m satisfied and use to it. Planning on finishing up the second month and then on the 3rd month working in more home cooked meals and tracking to stay at the same calorie level. Then will switch over to the auto ship of Turbo shakes for my 4th month. I have about 40 pounds to lose and feel like I am making some good headway with the Nutrisystem plan.

Good job on the review, very well written. Wow, nice job Carolyn! Thanks for sharing your story, and best of luck with the rest of your diet. I was very happy to find this website.

Just wanted to thank for your time for this wonderful read, and inspirational review!! Hi Kelly — sorry to hear that! Have you tried connecting with the Nutrisystem counseling service? We had to take Nutrisystem program for 8 weeks because we got it at a discount thru our insurance company.

My goal was to loose 30 lbs. At the end of the 8 weeks I had lost only 3 lbs. We did not care for the cardboard like food and did not get anywhere close to our goals. This program obviously works for lots of folks, but not for us. We did go to the Naturally Slim program and in 8 weeks I lost Naturally Slim is based on not what you eat but when and how you eat and you eat your own real food and got real results.

We will stay with our new habits learned with Naturally Slim and will not have any good words from our Nutrisystem experience. Hi John — thanks for sharing your experience.

Thanks so much for sharing your story. It was encouraging and helpful. I am only on my second day of Lean 13 and after comparing the Turbo Shakes with the protein powder I was using before, I noticed that mine was lower in calories, fat, sugar, and carbs and higher in protein by quite a lot.

Thanks again for your review! Hi Peggy — I think you should be fine using your own protein shake. Just to be safe you may want to talk to a Nutrisystem counselor, and they can let you know for sure. The biggest issue would probably be the calorie count of your shake vs. Best of luck with your two weeks.

I made some raspberry coffee and chilled it. Thought that might be a nice tip for someone else. Just finished day 1 of the Turbo Takeoff… I was down 2 lbs this morning!!!

Yay… only 58 more lbs to go!!! I am so determined and my mind is in the right place to really do this, this time.. I am very excited for the results.. I know i will be on the program for a few months but, I really feel like I need the structure of this program right now.

I have been feeling a lot of emotions from having gone through breast cancer and several surgeries the last 3 years… I just kinda let myself go… but, I am so ready for this change!!! Thanks for sharing, Lynn! Best of luck with reaching your goals! Very thorough review…thanks for making the decision easier! I just signed up for my first order. Went with the Core, and really hoping to least a good 20 pounds.

Just finished month 1. Does this stuff really work? Thanks for the comment, Heather…It definitely works when you follow the program correctly. Best of luck if you decide to try it! First, take the time to put the food on a plate like you would normally eat. Focus on the journey. Take the time to praise yourself for the positive change. I started on Nutrisystem exactly 2 months ago with a week lapse.

I only wish I had started months before. Question first great info as I really need something kind of no Brainerd and ready. How long in your experience would you say orders take to turn around? I am currently out of town but want to have the product arrive day if or day after returning so I can hit the ground running. Thanks ahead for any info. Hi Deb — Thanks for visiting.

If I remember correctly, the last time I ordered it only took 3 or 4 days to get my shipment. Thanks for the review! This was helpful in determining which program to start! I also appreciate your thoroughness and videos. I hope to get fit during my weight loss journey and obtain my goal by next year. Hi Rose — Glad you liked it, and best of luck with your weight loss journey! Is it possible to melt away one to two pounds of stubborn body fat every single day?

It sounds insane, but according to the scientific proof — and the thousands who have already done it themselves using this secret — the answer is YES.

I have tried every diet on the market. This was my last resort. In fact, I have to remind myself to get everything in. My doctor is on the program, her husband and son! Notify me of new posts by email. Leave this field empty. How I Lost 30 Pounds 1. Trust the Process, Nutrisystem Works. A Journey to Better Health 1. Enjoying the Oregon Coast pre-weight loss. One of my favorite lunches: Three Cheese Chicken soup. Nutrisystem Turbo 13 Review.

Summary Nutrisystem Turbo 13 is one of the most effective ways to lose weight, and is a great fit for anyone who wants an easy plan to follow. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information.

We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help.

We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful.

Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris!

I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".

At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end.

I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews.

BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling.

This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism. So far I am enjoying being on Nutrisystem. All of the food does taste very good.

The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food.

Thank you very much. We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order.

I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work!

Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns. Kim was helpful and very nice to me.

Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon. I had a question about my food.

Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from.

Unfortunately when they were out of stock they substituted other food! Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information.

Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote.

It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer.

We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer.

First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!! Thank you for your patience and understanding. We are happy to hear you got the answers you needed. We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan. First time was a hit.

Lost almost all my weight and kept it off for over a year. Just a little more weight to lose so I ordered again for 2 months. First shipment arrived on time and the food was terrific.

Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late. How am I to stay on the regiment with half the menu missing for over a week?

My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort. The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up. We apologize that your 2nd order took longer than expected to get to you.

We completely understand how this can throw someone off. We will be looking into this and reaching out.

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